Client Profile: Fortune 500, Retailer
Service Provided: Cyber Security Consulting

(Strategy, Roadmap, (PMO) Project Management Office, Risk Management)

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Executive Summary of Engagement:

Activities:

• Developed a strategy and roadmap with executive management

• Established a PMO

• Conducted risk assessment

Results:

• Increased maturity by 25% within a year of implementing a strategy, roadmap and PMO

• Identified and remediated enterprise catastrophic risk

 

Client Profile: Fortune 500, Retailer
Service Provided: IT SSM (Service Support and Maintenance) Consulting

(Strategy, Outsource IT SSM)

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Executive Summary of Engagement:

Activities:

• Completed negotiation, RFP (Request for Proposal), and implementation for outsourcing of application service support and maintenance organization

• Developed a four-phased strategy to integrate all of IT network, infrastructure and application service support and maintenance organizations

Results:

• Completed transition of 726 application and over 2,000 knowledge acquisition sessions in less than four months

• After phase 1 was completed, improvements in quality, efficiency and uptime metrics all improved while outsourcing 448K work hours per year

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Client Profile: Fortune 500, Telecommunication Manufacture
Service Provided: Continuous Improvement Execution

(Six Sigma Blackbelt Consulting, DMAIC (Design, Measure, Analyze, Implement, Control))

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Executive Summary of Engagement:

Activities:

• Implemented a transportation modeling tool to optimize freight cost and revenue

• Planned and implemented a distribution facility move

• Executed an on-time delivery initiative using a Six Sigma DMAIC methodology

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Results:

• Savings of 32% of inbound transportation costs

• Reduced required labor by 25% through automation

• Improved on-time delivery of radio products to customers from 82.00% to 99.95%

 

Client Profile: Fortune 500, Retailer
Service Provided: Enterprise Project Management Office Consulting

(Implementation, Training, Governance) 

 

Executive Summary of Engagement:

Activities:

• Implantation of a new PPM (Project Portfolio Management) tool

• Governed training, technical and process teams

• Developed and delivered tool and process training

Results:

• 2011 Distinguished Project Award from the Project Management Institute

• Provided staff augmentation needed for ePMO (Enterprise Project Management Office) to manage spike in demand

• Developed and trained over 1,000 employees in less than three months